About CPMO

Abiola has overall responsibility for leading the staffing team at Clapton Park Management Organisation to ensure that their combined effort produces positive outcomes and experiences for our residents during the course of accessing services at local level.

Charmaine is here to provide support for our team of Housing Services Assistance and Housing Officers in the provision of a customer focused service. Her role is to get residents involved in the delivery of the service and to deliver a high quality service to the residents on Clapton Park Estate.

Mark joined the organisation November 2023 and is responsible for leading on the delivery of planned maintenance works and managing the reactive repairs service across the properties under the TMO’s management. He is responsible for the delivery of an effective and efficient repairs service on behalf of the organisation.

Alex is a key member of the operational team and is responsible for coordinating the efforts of the caretaking team to ensure a high standard of services is routinely delivered by the team.

Yeazmin started in June 2023 and will be providing a customer focused service. She is your first point of contact on issues such as antisocial behaviour, letting homes, name changes, your rent account and unauthorised tenants for example. She is also carrying estate inspections of our buildings. She is responsible for most of Clapton Park Estate.

You can drop in and see her Wednesday afternoon’s by visiting the office. Alternatively you can email cpmo@hackney.gov.uk or call 020 8356 6300 to speak to your Housing Officer.

Betty joined the team in October 2023 providing a range of tenant focused housing management services. She is your first point of contact on issues such as ending your tenancy, successions, your rent account and mutual exchanges for example. She is also carrying estate inspections of our buildings. She is mainly responsible for Nye Bevan, Millfieils and parts of Clapton Park Estate.

You can email cpmo@hackney.gov.uk or call 020 8356 6300 to speak to your Housing Officer.

Mitchell started his post as a temporary member of staff in 2022 and liked it so much he applied for the role when it became permanent. His focus is repairs and ensuring that residents are given positive service when they come into the office. He will investigate outstanding repairs issues with a view of them being progressed to completion.

Adelaide started in post in 2022 and is responsible for meeting and greeting residents when they come into reception and also managing the garages that we have on the estate.

She will take all repair enquiries and progress them by phone, email and or a visit to the office.

Freda started working in the team in March 2024 and is providing a customer focused service to residents who come into the office and call. She also is contacting residents to ensure their repairs are completed and carrying out repair satisfaction surveys.

She is the first point of contact for any repair matters and will signpost you to the right officers if you have any other queries.